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Six Habits of Highly Empathic People

By Roman Krznaric on Friday September 9th, 2016

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Are We Living in the Age of Empathy?

If you think you’re hearing the word “empathy” everywhere, you’re right. It’s now on the lips of scientists and business leaders, education experts and political activists. But there is a vital question that few people ask: How can I expand my own empathic potential? Empathy is not just a way to extend the boundaries of your moral universe. According to new research, it’s a habit we can cultivate to improve the quality of our own lives.

But what is empathy? It’s the ability to step into the shoes of another person, aiming to understand their feelings and perspectives, and to use that understanding to guide our actions. That makes it different from kindness or pity. And don’t confuse it with the Golden Rule, “do unto others as you would have them do unto you.” As George Bernard Shaw pointed out, “do not do unto others as you would have them do unto you—they might have different tastes.” Empathy is about discovering those tastes.

The big buzz about empathy stems from a revolutionary shift in the science of how we understand human nature. The old view that we are essentially self-interested creatures is being nudged firmly to one side by evidence that we are also homo empathicus, wired for empathy, social cooperation, and mutual aid.

Empathy is the ability to step into the shoes of another person.Empathy is the ability to step into the shoes of another person.

The Empathetic Brain

Over the last decade, neuroscientists have identified a 10-section “empathy circuit” in our brains which, if damaged, can curtail our ability to understand what other people are feeling. Evolutionary biologists, like Frans de Waal, have shown that we are social animals who have naturally evolved to care for each other, just like our primate cousins. And psychologists have revealed that we are primed for empathy by strong attachment relationships in the first two years of life.

But empathy doesn’t stop developing in childhood. We can nurture its growth throughout our lives—and we can use it as a radical force for social transformation. Research in sociology, psychology, history—and my own studies of empathic personalities over the past 10 years—reveals how we can make empathy an attitude and a part of our daily lives, and thus, improve the lives of everyone around us. Here are the Six Habits of Highly Empathic People!

We are primed for empathy by strong attachment relationships in the first two years of life.We are primed for empathy by strong attachment relationships in the first two years of life.

Habit 1: Cultivate curiosity about strangers

Highly empathic people (HEPs) have an insatiable curiosity about strangers. They will talk to the person sitting next to them on the bus, having retained that natural inquisitiveness we all had as children, but which society is so good at beating out of us. They find other people more interesting than themselves but are not out to interrogate them, respecting the advice of the oral historian, Studs Terkel: “Don’t be an examiner, be the interested inquirer.”

Curiosity expands our empathy when we talk to people outside our usual social circle, encountering lives and worldviews very different from our own. Curiosity is good for us too: Happiness guru Martin Seligman identifies it as a key character strength that can enhance life satisfaction. And it is a useful cure for the chronic loneliness afflicting around one in three Americans.

Cultivating curiosity requires more than having a brief chat about the weather. Crucially, it tries to understand the world inside the head of the other person. We are confronted by strangers every day, like the heavily tattooed woman who delivers your mail or the new employee who always eats his lunch alone. Set yourself the challenge of having a conversation with one stranger every week. All it requires is courage.

Curiosity expands our empathy when we talk to people outside our usual social circleCuriosity expands our empathy when we talk to people outside our usual social circle.

Habit 2: Challenge prejudices and discover commonalities

We all have assumptions about others and use collective labels—e.g., “Muslim fundamentalist,” “welfare mom”—that prevent us from appeciating their individuality. HEPs challenge their own preconceptions and prejudices by searching for what they share with people rather than what divides them. An episode from the history of US race relations illustrates how this can happen.

Claiborne Paul Ellis was born into a poor white family in Durham, North Carolina, in 1927. Finding it hard to make ends meet working in a garage and believing African Americans were the cause of all his troubles, he followed his father’s footsteps and joined the Ku Klux Klan, eventually rising to the top position of Exalted Cyclops of his local KKK branch.

In 1971 he was invited—as a prominent local citizen—to a 10-day community meeting to tackle racial tensions in schools, and was chosen to head a steering committee with Ann Atwater, a black activist he despised. But working with her exploded his prejudices about African Americans. He saw that she shared the same problems of poverty as his own. “I was beginning to look at a black person, shake hands with him, and see him as a human being,” he recalled of his experience on the committee. “It was almost like bein’ born again.” On the final night of the meeting, he stood in front of a thousand people and tore up his Klan membership card.

Ellis later became a labor organiser for a union whose membership was 70 percent African American. He and Ann remained friends for the rest of their lives. There may be no better example of the power of empathy to overcome hatred and change our minds.

Ann Atwater and C.P. Ellis show how empathy can overcome hatred and change our minds.Ann Atwater and C.P. Ellis show how empathy can overcome hatred and change our minds.

Habit 3: Try another person’s life

So you think ice climbing and hang-gliding are extreme sports? Then you need to try experiential empathy, the most challenging—and potentially rewarding—of them all. HEPs expand their empathy by gaining a direct experience from other people’s lives, putting into practice the Native American proverb, “walk a mile in another man’s moccasins before you criticize him.”

George Orwell is an inspiring model.  After several years as a colonial police officer in British Burma in the 1920s, Orwell returned to Britain determined to discover what life was like for those living on the social margins. “I wanted to submerge myself, to get right down among the oppressed,” he wrote. So he dressed up as a tramp with shabby shoes and coat, and lived on the streets of East London with beggars and vagabonds. The result, recorded in his book Down and Out in Paris and London, was a radical change in his beliefs, priorities, and relationships. He not only realized that homeless people are not “drunken scoundrels”—Orwell developed new friendships, shifted his views on inequality, and gathered some superb literary material. It was the greatest travel experience of his life. He realised that empathy doesn’t just make you good—it’s good for you, too.

We can each conduct our own experiments. If you are religiously observant, try a “God Swap,” attending the services of faiths different from your own, including a meeting of Humanists. Or if you’re an atheist, try attending different churches! Spend your next vacation living and volunteering in a village in a developing country. Take the path favored by philosopher John Dewey, who said, “all genuine education comes about through experience.”

If you are religiously observant, try a “God Swap”.If you are religiously observant, try a “God Swap”.

Habit 4: Listen hard—and open up

There are two traits required for being an empathic conversationalist.

One is to master the art of radical listening. “What is essential,” says Marshall Rosenberg, psychologist and founder of Non-Violent Communication (NVC), “is our ability to be present to what’s really going on within—to the unique feelings and needs a person is experiencing in that very moment.” HEPs listen hard to others and do all they can to grasp their emotional state and needs, whether it is a friend who has just been diagnosed with cancer or a spouse who is upset at them for working late yet again.

But listening is never enough. The second trait is to make ourselves vulnerable. Removing our masks and revealing our feelings to someone is vital for creating a strong empathic bond. Empathy is a two-way street that, at its best, is built upon mutual understanding—an exchange of our most important beliefs and experiences.

Organizations such as the Israeli-Palestinian Parents Circle put it all into practice by bringing together bereaved families from both sides of the conflict to meet, listen, and talk. Sharing stories about how their loved ones died enables families to realize that they share the same pain and the same blood, despite being on opposite sides of a political fence, and has helped to create one of the world’s most powerful grassroots peace-building movements.

Read more about holding space for others and speaking to someone about an unspeakable loss.

Sharing stories enables families to realize that they share the same pain.Sharing stories enables families to realize that they share the same pain

Habit 5: Inspire mass action and social change

We typically assume empathy happens at the level of individuals, but HEPs understand that empathy can also be a mass phenomenon that brings about fundamental social change.

Just think of the movements against slavery in the 18th and 19th centuries on both sides of the Atlantic. As journalist, Adam Hochschild, reminds us: “The abolitionists placed their hope not in sacred texts but human empathy,” doing all they could to get people to understand the very real suffering on the plantations and slave ships. Equally, the international trade union movement grew out of empathy between industrial workers united by their shared exploitation. The overwhelming public response to the Asian tsunami of 2004 emerged from a sense of empathic concern for the victims, whose plight was dramatically beamed into our homes on shaky video footage.

Empathy will most likely flower on a collective scale if its seeds are planted in our children.  That’s why HEPs support efforts, such as Canada’s pioneering Roots of Empathy, the world’s most effective empathy teaching program, which has benefited over half a million school kids. Its unique curriculum centers on an infant, with a focus on learning emotional intelligence—and its results include significant declines in playground bullying and higher levels of academic achievement.

Beyond education, the big challenge is figuring out how social networking technology can harness the power of empathy to create mass political action. Twitter may have gotten people onto the streets for Occupy Wall Street and the Arab Spring, but can it convince us to care deeply about the suffering of distant strangers, whether they are drought-stricken farmers in Africa or future generations who will bear the brunt of our carbon-junkie lifestyles? This will only happen if social networks learn to spread not just information, but empathic connection.

The Roots of Empathy

Habit 6: Develop an ambitious imagination

A final trait of HEPs is that they do far more than empathize with the usual suspects. We tend to believe empathy should be reserved for those living on the social margins or who are suffering. This is necessary, but it is hardly enough.

We also need to empathize with people whose beliefs we don’t share or who may be “enemies” in some way. If you are a campaigner on global warming, for instance, it may be worth trying to step into the shoes of oil company executives—understanding their thinking and motivations—if you want to devise effective strategies to shift them towards developing renewable energy. A little of this “instrumental empathy” (sometimes known as “impact anthropology”) can go a long way.

Empathizing with adversaries is also a route to social tolerance. That was Gandhi’s thinking during the conflicts between Muslims and Hindus leading up to Indian independence in 1947, when he declared, “I am a Muslim! And a Hindu, and a Christian and a Jew.”

Organizations, too, should be ambitious with their empathic thinking. Bill Drayton, the renowned “father of social entrepreneurship,” believes that in an era of rapid technological change, mastering empathy is the key business survival skill because it underpins successful teamwork and leadership. His influential Ashoka Foundation has launched the Start Empathy initiative, which is taking its ideas to business leaders, politicians and educators worldwide.

The 20th century was the Age of Introspection, when self-help and therapy culture encouraged us to believe that the best way to understand who we are and how to live was to look inside ourselves. But it left us gazing at our own navels. The 21st century should become the Age of Empathy, when we discover ourselves not simply through self-reflection, but by becoming interested in the lives of others. We need empathy to create a new kind of revolution. Not an old-fashioned revolution built on new laws, institutions, or policies, but a radical revolution in human relationships.

Roman Krznaric is a UK-based social philosopher whose books have been published in more than 20 languages. This article is based on his book ‘Empathy: Why It Matters, and How to Get It’ 

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Feature Image: David Curtis.

Read More: The Limits of Empathy

This story originally appeared on Greater Good, the online magazine of the Greater Good Science Center at UC Berkeley

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Words By Roman Krznaric

Originally posted on Greater Good



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21 Responses to Six Habits of Highly Empathic People

  1. Empaths feel others’ feelings, whether they want to or not. Many of us are very sick from it because so many suffer. Habits of empaths are: avoiding people/public; panic attacks; numbing senses w/ drugs; spending much time alone. Yes there are positives to it, but since there’s so much pain around us, it can be a curse. This article is describing how to drop your ego and be compassionate. Empathy isn’t a brain function, it’s of the heart. All I have to do is walk past someone on the street and look at them for a moment and I get to feel how they feel, and it’s most often not well.

    • I recognise this very much. Whatever name we want to give it, this describes me quite a bit. I managed to stay away from the drugs I guess but there are other things that can take the place of numbing your feelings and senses. And it does feel like a curse as you say.

    • We were talking about this in my Nonviolent Communication group this week, and we thought that real empathy can only happen when you understand with your whole being what the other is feeling and needing, but at the same time don’t take this on as your own suffering. It is not about losing yourself in the other but being fully open to them not as part of you but as them. I suspect this is extremely hard when their suffering is somehow similar to your own, because then you are in your own suffering as well as theirs. Does this make sense? Marshall Rosenberg, mentioned in the article, is very clear about empathy and I find his writings really helpful.

      • Empaths don’t have a choice. It’s not about understanding; we literally FEEL others just by passing by them, or glancing at them. We’re not taking on others’ suffering as our own, we just FEEL it, automatically. Nothing has to be communicated for this to happen, just an intersecting of auras.

        • I had a chat with my holistic health practitioner about this yesterday. I am not an empath in the way you describe it, so cannot be fully empathic to how it is for you, I guess – though I can certainly try! At the same time you have said that you suffer a lot from feeling what others are feeling, and here I would be worried you are not getting the space to be yourself that you need, the boundaries that seperate your soul from others’. If this can lead to panic attacks, drug-taking etc it seems to me, as an outsider, that you have a need for health and wholeness which is denied by your sensitivities. Actually, I went to my practitioner, who uses magnetic healing therapy amongst other things, because I was feeling really weird, not being in myself, dizzy and wobbly. He tested me and said it quite clearly came from my having taken on energy from the USA and events there that did not belong to me and was not mine to carry – that in effect I need to concentrate on what keeps me whole and clear, and recognise what I can’t take on. I suppose this is actually something similar to what you are talking about. So that was his solution, or recommendation, and the rest is up to me… Does that make sense?

      • Whether or not that’s true, this article is not describing empathy. It gives tips at how to be open-minded, compassionate, and selfless. ‘Define empathy: the feeling that you understand and share another person’s experiences and emotions’-Webster dictionary. Empathy is feeling anothers’ feelings. You don’t have to interact with them, you just have to be near them, or look at them.

  2. Hum, yes I agree with a lot of this. I have Revelation 2:17 mark awarded to me by “Christ”. I don’t belong to ANY RELIGION, a requirement for the mark. If there is a “Spiritual Entity” trying to speak to this planet, I can hear it. I received this mark in 1987. Since all human thoughts are 1st on the spiritual Realm, yes I am as high a level empath as is possible.
    I have been abused by many of my life. No problem.
    My connection to the Spirits is greater.
    I spend a lot of time helping others, trying to help the planet.
    I created the International Space Station in 1983 just to give the world a “Bigger Dream”, nope USA/NASA is not giving me credit. The USA removed my Human Rights 24 years ago and 12 years I was tortured to try to shut me up…
    I guess I have not learned.
    If you are empathic don’t run from, but look into the Spiritual Realm for help.
    And yes, just like the New Age Spiritual stuff watch out for the greedy & arrogant.
    Spiritual energy costs nothing! https://uploads.disquscdn.com/images/ac71ad8459caf15db5e2875198c572d91a021ff3ef2e627ad5f83ea03d3c8f3c.jpg

  3. Empathy is a virtue and needed everywhere but OMG if this guy isn’t cliched with his KKK, slavery and global warming broken records.

  4. Love this article! It clearly shows the need for ‘attachment’ to others; when the focus of so many spiritual articles is ‘non-attachment’, and ‘detachment’. In reality, without attachment to one another, the human race is doomed. We are all connected.

  5. Amazing – this really resonates – especially about finding our commonalities instead of always looking for differences and comparisons.
    Powerful stuff and something we have shared at our morning workshops.

  6. I am thrilled, simply overwhelmed. The core concept of Empathy resonates with me And it redefines my boundaries and limits. I can now reach out, whereas previously I was encountering a block.
    Please keep it up, world needs many empaths today.
    I am reminded of a great Empath who achieved unbelievable feats with help of Empathy, Mr Prot in K-Pax (the movie)

  7. Weirdest part of this article is calling those qualities “habits.” For empathic people, much comes naturally, often without awareness or deliberate behavior. For others I guess empathy may be a skill to be practiced; however, seems like some behaviors can be suggested yet the person actually has to FEEL empathy to succeed in this pursuit. I’m very glad I can tune in with curiosity and understanding and shared humanity without any agenda or conscious efforts. Flows like blood through my veins.

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